Retail & Service Policy Acknowledgement
Policy Terms
- All retail sales are final. Exchanges or store credit may be offered within 7 days if product is at least 75% full
- All services, packages, and memberships are non-refundable and non-transferable
- Results are not guaranteed and vary based on individual skin conditions and compliance
- Any concerns must be reported within 48 hours of treatment
Our Commitment
We are committed to ethical recommendations, not over-selling. Every product and treatment is selected with intention, and our goal is always long-term skin health and results. Please contact us if you have any questions about your regimen always!
Frequently Asked Questions
A lash lift will last about 6-8 weeks (sometimes longer) depending on aftercare. Following the aftercare instructions given above for the first 24 hours after your treatment will help with longevity. In addition, we recommend brushing your lashes in an upright position anytime following a shower (or after getting your lashes wet) to help keep the shape of them.
As part of your aftercare, it is crucial that you:
- Avoid getting the lash/brow area wet for 24 hours.
- Avoid contact with direct sunlight, sunbeds, saunas, steam rooms and swimming pools for the next 48 hours.
- Avoiding excessive rubbing or touching of the treated area for 24 hours.
- No heavy lotions or oils for the first 24 hours or growth enhancing serums.